Common Queries
You Asked, We Answered
Looking for more info about one of our products, services, or a pending order? Check out our list of frequently asked questions below for some quick answers. If you can’t find the answer, get in touch.
What are the payment options?
We use PAYPAL as our payment platform. If this does not suit you please feel free to contact us to make an alternate option. We are flexible and willing to help you out no matter what.
What is your return policy?
We ship our items in a sturdy trackable Australia Post protective outer box. If the actual content is damaged we will refund or replace the item within 14 days on receiving your parcel. If only the display box cops rough treatment when in transit, we will not refund or replace item. This is unfortunate and out of our control.
Do you offer gift cards?
At this moment in time we do not offer any form of gift card but do offer discounts from time to time on our items through our site. Make sure that you subscribe so you can be notified when this occurs.